FAQ

Q: Are you a factory or trading company?
A: We are a factory,speciallize in pet tent and pet bed

Q: I wonder if you will accept small orders?
A: Yes!Now,it is available that the order is less than the minimum quantity stated in the price list.please feel free to contact us for inquiry

Q: Do you allow for customization of design,color,logo,etc?
A: Yes,Customization is welcome ,just send us your design in high resolution ai files,we will make sample for you soon.

Q: When can I get the quote
A: we will quote within 24 hours once we get you inquiry.

Q: Could I get sample
A: Sure,we usually provide existing sample,Sample charge is refundable when you place the order to us.We usually sample by FEDEX,UPS,TNT or DHL.If you have carrier accout,it will be fine to ship with your account,if not,you can pay the freight charge to us and we will ship with our account.it takes about3~7 days to reach you,subject to where you are.